Shipping & Returns

 

Shipping Information

All orders are processed in 2-3 business days, if we are experiencing a high volume of orders you order may be delayed by a few days. Please allow additional days in transit for delivery. 

All shipping is sent via Royal Mail.

Shipping charges will be calculated and displayed at checkout.

 

Returns & Exchanges

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hello@ankorcornwall.co.uk and send your item to: Old Chapel, Carnyorth, St Just, Penzance, TR19 7QD, United Kingdom.

Shipping
To return your product, you should mail your product to: Old Chapel, Carnyorth, St Just, Cornwall, TR19 7QD, United Kingdom.